Privacybeleid

Privacy Policy
Last Updated: 03/03/2025

This Privacy Policy describes how Blisslins (the "Site", "we", "us", or "our") collects, uses, and protects your personal data when you visit, use our services, or make a purchase from blisslins.com (the "Site") or otherwise interact with us (collectively, the "Services"). This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) applicable in the Netherlands (NL) and Belgium (BE).

By using our Services, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. We will notify you of significant changes by posting an updated version on our Site and updating the "Last Updated" date.

2. What Personal Data We Collect

The type of personal data we collect depends on your interactions with us. This may include:

  • Basic contact details: Name, email address, phone number, billing and shipping address.

  • Order information: Order history, payment confirmation, and account details.

  • Shopping activity: Items viewed, added to cart, or wishlisted.

  • Account credentials: Username, password, and security settings.

  • Customer service interactions: Communication history and inquiries.

  • Technical data: IP address, device type, browser type, operating system, and log files.

Some data is collected automatically through cookies and tracking technologies (see Section 5 for details).

3. Legal Basis for Processing Personal Data (GDPR Compliance)

We process personal data based on the following legal grounds under Article 6 of the GDPR:

  • Contractual necessity: To fulfill orders, process payments, and provide customer support.

  • Legitimate interests: To improve our services, prevent fraud, and conduct analytics.

  • Consent: For marketing, advertising, and cookies (where applicable).

  • Legal obligations: To comply with tax, regulatory, and anti-fraud laws.

Where consent is required, you may withdraw it at any time.

4. How We Use Your Personal Data

We use your personal data for:

  • Processing and fulfilling orders (payments, shipping, returns).

  • Customer service (handling inquiries and complaints).

  • Marketing and advertising (if you have given consent).

  • Website analytics (to improve our Site and user experience).

  • Security and fraud prevention (detecting suspicious activity).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and for marketing purposes.

You may accept or reject cookies via our Cookie Management tool or your browser settings. Certain cookies are necessary for the functioning of our Site and cannot be disabled.

6. How We Share Your Personal Data

We may share your data with third parties, including:

  • Service providers (e.g., Shopify, payment processors, delivery partners).

  • Marketing partners (only with your consent).

  • Legal authorities (if required by law).

  • Affiliated businesses (to support our operations).

We ensure that all third-party data transfers comply with GDPR.

7. International Data Transfers

If we transfer your personal data outside the EU/EEA, we use safeguards such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.

  • Data Protection Agreements with third parties.

8. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your data (“Right to be Forgotten”).

  • Restrict processing under certain conditions.

  • Object to processing (especially for direct marketing).

  • Data portability (transfer your data to another provider).

  • Withdraw consent (for marketing or cookies).

To exercise your rights, contact us at info@blisslins.com.

9. Security and Data Retention

We take appropriate technical and organizational measures to protect your data. However, no method is 100% secure.

We retain your data as long as necessary for legal, contractual, and operational purposes.

10. Contact & Complaints

For privacy-related inquiries, contact us at:

Email: info@blisslins.com
Website: blisslins.com

If you believe we have not handled your data correctly, you have the right to file a complaint with your local Data Protection Authority:

Trade name: Blisslins

Phone number: +447968 345761

Email: info@blisslins.com

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Company Registration - 12252025