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Return Period

You have the right to return your order within 14 days of receiving it, without giving any reason, in accordance with consumer protection laws.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Initial shipping costs (if applicable) will also be refunded if the product was damaged or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.
We strongly recommend using a trackable shipping method to ensure safe delivery.

How to Request a Return

To initiate a return, email us at: info@blisslins.com within 14 days of receiving your order. Please include:

  • Your order number

  • The item(s) you wish to return

  • Reason for return (optional)

We will provide you with the return address and further instructions.

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order without giving any reason.
To exercise this right, please email us at: info@blisslins.com with your order details. Once we confirm and receive your returned items, your refund will be processed within 5–10 business days.

Non-Refundable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, etc.)

  • Personal care items (e.g., skincare, cosmetics, hygiene products)

  • Gift cards

  • Downloadable digital products

Delivery Times

Orders are typically delivered within 7–21 business days, depending on demand and logistics.
Delays may occur during peak seasons or due to customs processing.

Important Information for Klarna & Buy Now, Pay Later Customers

If you choose Klarna Pay Later or any "buy now, pay later" method, you agree to the following:

  • Product images and descriptions may slightly vary due to screen display, supplier batches, or shipping conditions. These do not qualify as "item not as described."

  • Delivery times may take 7–21 business days depending on demand and logistics. Orders are not eligible for refund or dispute during this window unless undelivered.

  • Once an order is confirmed and shipped, cancellations are not possible.

  • For hygiene, safety, and compliance reasons, opened or used personal care items cannot be returned or refunded.

  • Claims of “product dissatisfaction” are not eligible for refund unless a product is damaged or defective upon arrival (photo proof required).

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, please contact us at: info@blisslins.com

Trade Name: Blisslins
Email: info@blisslins.com

Phone: +44 7968 345761
Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company Registration: 12252025